The following policies are designed to offer our artisans a fair return.
They are the terms of sale unless amended by the parties involved.
- Purchases may be made on our website, WWW.MarketPlaceindia.com, via phone at 1-800-726-8905, fax at 1-888-294-6376 or by mail to P.O Box 365, New Windsor, MD 21776-0365.
- There is a $250 initial order minimum. After the initial order each subsequent order must be at least $100.
- In order to receive wholesale prices you must be registered as a wholesaler. This can be done on our website or on the phone.
- Orders are shipped by USPS or FedEx.
- Shipping Charges will be applied as follows: $0 - $200 = $8, $201 - $300 = $11, $301 - $600 = $18, $601 - $1000 = $28, $1001 - $1500 = $31, $1501 upwards $37.
- In-stock merchandise will be shipped within 3 – 5 business days.
- New orders will not be shipped unless previous invoices are paid or current.
- Merchandise not currently in stock will be back ordered unless otherwise specified.
- Back orders will be shipped out as we receive the products from India.
- Unwanted back orders MUST be cancelled by the buyer or a double shipping charge will be billed to the buyer if they are refused or returned.
RETURNS AND SHIPPING DAMAGE
- Marketplace items that are not satisfactory may be returned (with prior authorization) within 10 days of receipt. LIMIT – 6 PIECES
- If a shipment appears to be damaged in transit, please notify MarketPlace promptly.
- Refunds will only be issued for payments made by credit card or check. All other returns will be reflected as a credit toward future purchases.
- MarketPlace wholesale prices are 50% of the retail prices listed in the catalog.
- Clearance items are not 50% of the retail price. You may contact customer service for current wholesale clearance prices or log on to our website as a wholesaler to view prices.
- Additional discounts may be available on some past season merchandise on a final sale basis only.
- First-time wholesalers must pay by credit card or check.
- Payment terms (30 days credit) are available on submission and approval of a credit application. Three trade references are required and bank information is requested.
- If you have net 30 terms, payment is due 30 days from the ship date. PRE-PAYMENT WILL BE REINSTATED IF PAYMENT IS DELINQUENT 60+ DAYS.
- A 2% finance charge will be levied on past due balances.
- Returned checks will be charged a $30 service fee.
- Net 30 terms will become pre-payment if 2 or more checks are returned.